No brand. No social.
There’s so much talk about social media strategy these days, and rightly so. It’s one way of having a meaningful conversation with your people (customers, clients, staff etc.).
But without a solid brand strategy then the notion of trying to build long-lasting relationships in any social media is ill-fated.
Start with the brand first, and then and [...]
Learning.
Last week I found myself sitting around a table with a small group of the leading practitioners of my industry. People whom I’ve admired personally and professionaly over the years and have also had the pleasure of working alongside through our collective industry involvement.
This small group of people – David Pidgeon, Brett Philliips, Michaela Webb, Stephen [...]
What’s broken?
Broken things fascinate me. Like sitting in a doctors waiting room for 45 minutes. Being sold to at a new car dealership. Knowing you have to go into battle when returning something under warrantee. Sitting at home for 4 hours waiting for your phone to be installed.
Interestingly, fixing these broken experiences is the best [...]
Speaking to the modern consumer
How can your brand become more people focused? Our Executive Creative Director explores this topic in the latest Marketing Magazine article. Follow the link below…
http://www.marketingmag.com.au/opinions/speaking-to-the-modern-consumer-5753/
Experiencing a brand
At TANK, we often talk about touchpoints – how people come in contact with a brand. Often this has nothing to do with responding to a visual identity, brochure or advert.
Recently we organised an editorial piece for one of our clients, St Josephs College, a boys secondary school. It focused on the College celebrating the [...]